Shipping Policy

Last updated: 14 September 2026

We are proud to offer free shipping on all orders.

All orders are processed and shipped from our fulfilment warehouse. Please allow additional processing time during holidays and busy sale periods.

Order Processing

We process orders from Monday to Friday.

Orders are generally processed within 3–10 business days from the date the order is placed and are shipped on the following business day after processing.

Please note that we do not process or dispatch orders on weekends.

Changes to Your Order

Once an order has been placed, we may not be able to cancel it. If you need to change your delivery information, please contact us as soon as possible.

Once your order has entered the processing stage, we cannot guarantee that changes can be made.

How long will it take to receive my order?

After placing your order, please allow time for processing before dispatch. Delivery times then vary depending on your location.

Estimated delivery times are:

• United Kingdom: 3–5 business days

• Europe: 7–14 business days

• United States: 7–15 business days

• Canada: 7–16 business days

• Central America: 10–25 business days

• Australia / New Zealand: 10–26 business days

• Other countries: 11–30 business days

In exceptional circumstances, an order may take longer than the estimated delivery time. In such cases, delivery may take up to 40 business days.

If you experience an unusual delay with your order, please contact our customer support team at getlira@gmail.com, and we will be happy to assist you.

Order Tracking

Once your order has been dispatched, we will provide you with a tracking number where available. You can use this tracking information to monitor the progress of your delivery.

We appreciate your patience and understanding and will always do our best to provide you with a smooth shopping experience.